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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Bankston

July 6, 2026

5  out of  5
rating by Michael Bankston
"I've had my auto insurance with these folks for years. They're friendly and efficient."
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Kathryn Stephen

July 1, 2026

5  out of  5
rating by Kathryn Stephen
"Every time I have called and left messages, Jessica calls back asap with very friendly, professional customer service."
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Tim Dickinson

June 26, 2026

5  out of  5
rating by Tim Dickinson
"Jessica went above and beyond the call of duty.In a day she resolved my concerns and cut to the chase .Somebody had run into my pickup,she answered all my questions in the most professional way.What a geat employee Jason Forster has."
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JP Gan

June 18, 2026

5  out of  5
rating by JP Gan
"Great people to work with, Highly recommend for your insurance needs"
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Tam

June 12, 2026

5  out of  5
rating by Tam
"Jason and his staff have always been so helpful and nice to me and my family. I appreciate how each person there takes their time with me and my questions."
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Victor Haskett

June 5, 2026

5  out of  5
rating by Victor Haskett
"Jessica has been such a big help, I had a couple of questions about our coverage and she answered everything. And sent along some info just for clarification. Jessica rocks."
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annissa Parra

May 21, 2026

5  out of  5
rating by annissa Parra
"Jessica was so friendly and accommodating. I asked for a few quotes for my new vehicle purchase and to update my address. She was quick and sent over several quotes!"
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Holly Ameline

May 6, 2026

5  out of  5
rating by Holly Ameline
"I love State Farm and this office. Jessica has been so helpful, and immediately helps with whatever I need from my policy. They have me as a customer for life !"
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pinkiewerewolf

April 23, 2026

5  out of  5
rating by pinkiewerewolf
"We have been customers for quite a few years, ever since Eugene Chan retired.
The staff go out of their way to take emergency calls, hunt down obscure models of motorcycles, and other request for insurance services that we’ve had."
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John Bridenbaugh

March 27, 2026

5  out of  5
rating by John Bridenbaugh
"Jason always provides prompt service and exceeds expectations. I recently converted my truck to a dedicated camper and he adjusted my vehicle policy to account for the increased value on the same day I called his office to let them know of the changes."
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Philip Dresser

February 17, 2026

5  out of  5
rating by Philip Dresser
"Great service over the phone."
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Keith Taylor (MathDude)

February 13, 2026

5  out of  5
rating by Keith Taylor (MathDude)
"I strongly recommend State Farm, especially the office in Arcata, CA. I recently moved from “Back East” to Arcata and needed to transfer my State Farm Auto and Renter’s Insurance to Arcata, CA. The State Farm office in Arcata was very helpful, fast, and professional."
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Jessica S. Turner-Kirkpatrick

January 15, 2026

5  out of  5
rating by Jessica S. Turner-Kirkpatrick
"Was helped by Jessica again today. She is always friendly, professional, and dependable. Our local Arcata State Farm insurance company goes above and beyond to make sure you’re covered and comfortable with your policy. Highly recommend!"
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Mark J Felton II

December 16, 2025

5  out of  5
rating by Mark J Felton II
"Thank you for the best service I've ever had! 777 STARS!"
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Dan dal porto

December 5, 2025

5  out of  5
rating by Dan dal porto
"I needed my Dodge towed to Redwood Wrench for a bad alternator.... Jessica helped out alot and Clydes towing will be here in the morning.... thank you Jessica at State Farm Insurance."
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Mondisa Castro

November 21, 2025

5  out of  5
rating by Mondisa Castro
"I worked with Jessica today. It’s obvious she puts customers first. Professional, friendly, and genuinely helpful."
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Barbara Escher

November 20, 2025

5  out of  5
rating by Barbara Escher
"Jessica is the best. So helpful and resourceful. Answered all my questions, even more information I asked about. Thank you Jessica"
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Trenton Nascimento

June 26, 2025

5  out of  5
rating by Trenton Nascimento
"Wow are they great - they are extremely helpful, patient, and kind. I would highly recommend this agency for your insurance needs. Thanks Jason and team!"
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Eli Levine

January 8, 2025

5  out of  5
rating by Eli Levine
"I appreciate how helpful and proficient you are making my policy effective during a call , thank you!!!"
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Judy Sears

December 28, 2024

4  out of  5
rating by Judy Sears
"Alex, her dad Jason and everyone I met on the staff were warm and addressed my questions whenever they came up. Filling Gale King's shoes is a big lift and they're doing a good job! Thank you for the last two years of service, and particular thanks to Alex straightening out my transfer from Idaho back to California."
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Tiffany Charbonneau

July 8, 2024

5  out of  5
rating by Tiffany Charbonneau
"Amanita helped me so much she is a great agent"
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George Ponnay

June 26, 2024

5  out of  5
rating by George Ponnay
"Fantastic, friendly personalized service!"
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No

April 18, 2024

1  out of  5
rating by No
"Every time I call the girl does not help at all it’s literally so stressful one time I had to call the other State Farm in arcata and I didn’t even go there and they were about to help me more"
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Adriel P

April 3, 2024

5  out of  5
rating by Adriel P
"I want to start off what a good experience I had working with Jason. Very transparent, help me figure out the best policy for my newly purchased vehicle and was able to get me the best price while shopping with other competitive companies.
Thank you for your time and patience"
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Patrick Williams

April 1, 2024

5  out of  5
rating by Patrick Williams
"Jason gave a quick and complete response to my phone call. He helped me make adjustments to our coverage to make recent price increases easier to manage."